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Edu Klein Newsletter

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Conflict resolution in the workplace
Featured Post

Conflict Resolution and the Escalation Trap

Hey there! Conflict is inevitable in any workplace, but how we handle it makes all the difference. Whether it's a disagreement between team members, tension during code reviews, or heated discussions in planning meetings, our ability to recognize and break destructive patterns can transform toxic situations into productive collaborations. In my latest blog post, I dive into the "escalation trap" — a concept from systems theory that explains how minor disagreements can spiral into major...

Hey there! Problem-solving is at the heart of software engineering. Whether debugging a production issue, designing a new system, or optimizing performance, the ability to approach challenges methodically and effectively distinguishes exceptional engineers. In a recent blog post, I explored the expectations for this skill and introduced a structured approach to support personal development and career progression. This approach can be instrumental in navigating career ladders, offering a clear...

Hey there! It's been a while since my last post. Recently, I've been through a long performance and promotion cycle at VTEX. During this process, it is always challenging for Engineering Managers to assess their teams and build consistent cases for performance evaluations and promotions. To help managers thrive during committees, I built a set of artifacts designed to help them evaluate and position their teams within the career ladder. While there are particularities specific to VTEX's...

Effective Communication in Software Engineering

Hey there! Effective communication is a critical skill for tech companies and teams, yet it often doesn't receive the necessary focus from individuals and management. In a recent blog post, I discuss the expectations for this vital skill and introduce a structured approach to support personal development and career progression. This approach can be instrumental in navigating career ladders, offering a clear path from beginner to expert. Check out my latest blog post, Effective Communication...

Hey there! The Ivy Lee method is a classic productivity method popularized by Charles M. Schwab, an American steel magnate who supposedly sought Ivy Lee’s advice in 1918. Ivy Lee taught this method to Charles Schwab and his employees at Bethlehem Steel Corporation. Under Schwab’s leadership, the company became the second-largest steel maker in the USA. It is said that Lee asked Schwab to send him a check for whatever he thought the advice was worth. After three months, Schwab was so impressed...

Hey there! One-on-one meetings are the leader's primary tool for establishing relationships and building trust with their teams. These meetings serve multiple purposes: providing feedback, discussing career development, addressing issues, setting goals and priorities, and offering support. Overall, the primary goal of one-on-ones is to ensure clear, consistent, and personalized communication, which can lead to better performance, higher engagement, and stronger working relationships. If you...